Perpustakaan Fakultas Ilmu Komputer

Library Automation and Digital Archive

LONTAR

Fakultas Ilmu Komputer
Universitas Indonesia

Call Number	PA-0134 (Softcopy PA-0134)
Collection Type	Proyek Akhir (PA)
Title	Perancangan arsitektur teknis agent performance management studi kasus call center PT. Telkomsel
Author	Auliya Ilman Fadli;
Publisher	Jakarta : Pascasarjana MTI, 2007
Subject	Call Center ; Agent Performance; Agent Quality & Quantity Monitoring
Location

Lokasi : Perpustakaan Fakultas Ilmu Komputer

Nomor Panggil	ID Koleksi	Status
PA-0134 (Softcopy PA-0134)		TERSEDIA

Proyek Akhir (Content) - Fadli (Final).doc

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