DaftarIsitemplate |
Call Number |
KA-136 (Softcopy KA-136) |
Title |
Pengembangan ontologi kerangka kerja front CRM dalam OWL |
Author |
Felicia Franshisca; |
Publisher |
Jakarta : Program Studi Magister Teknologi Informasi Fasilkom UI, 2011 |
Subject |
Customer relationship management (CRM) |
Location |
FASILKOM-UI; |