| DaftarIsitemplate |
| Call Number |
| KA-136 (Softcopy KA-136) |
| Title |
| Pengembangan ontologi kerangka kerja front CRM dalam OWL |
| Author |
| Felicia Franshisca; |
| Publisher |
| Jakarta : Program Studi Magister Teknologi Informasi Fasilkom UI, 2011 |
| Subject |
| Customer relationship management (CRM) |
| Location |
| FASILKOM-UI; |