DaftarIsitemplate |
Call Number |
KA-197 (Softcopy KA-196) |
Title |
Analisis kinerja proses bisnis call service dengan proses mining framework |
Author |
Krisdianto Siahaan; |
Publisher |
Jakarta : Program Studi Magister Teknologi Informasi Fasilkom UI, 2011 |
Subject |
Process mining |
Location |
FASILKOM-UI; |