| DaftarIsitemplate |
| Call Number |
| KA-237 (Softcopy KA-236) |
| Title |
| Kajian Nilai Ekonomis Layanan Service Desk dari Perspektif Kerangka ITIL V3 dengan Menggunakan Metode Ranti's Generic IS/IT Business Value : Studi Kasus PT Pertamina (persero) Fungsi Corporate Shared Service |
| Author |
| Widho Alroza; |
| Publisher |
| Jakarta : Program Studi Magister Teknologi Informasi Fasilkom UI, 2012 |
| Subject |
| Ranti’s Generic IS/IT Business Value |
| Location |
| FASILKOM-UI; |