| DaftarIsitemplate |
| Call Number |
| SEM-291B |
| Title |
| Customer relationship management: design and strategics, HAL. 1413-1422 |
| Author |
| Vinod Johri, Urshita Neme and Jayanti Ranjan; |
| Publisher |
| International Conference on Data Management (ICDM-2008) |
| Subject |
| Customer Relationship Management (CRM), Electronic Customer Relationship (eCRM), Customer Data, Customer Satisfaction, Marketing Customer Relationship, Database |
| Location |