| DaftarIsitemplate |
| Call Number |
| SEM-291B |
| Title |
| Knowledge management : integrating customer relationship management and knowledge management concepts, HAL.1429-1444 |
| Author |
| Vimi Jham; |
| Publisher |
| International Conference on Data Management (ICDM-2008) |
| Subject |
| Knowledge management, Customer relationship, Process management |
| Location |