| DaftarIsitemplate |
| Call Number |
| SEM-268 |
| Title |
| Pemodelan customer churn management berbasis customer relationship management studi kasus perusahaan telekomuniksi, Hal. 7-11 |
| Author |
| Abdurrahman, Kridanto Surendro; |
| Publisher |
| Prosiding : Konferensi Nasional Sistem Informasi 2006, Bandung 18 Februari 2006 |
| Subject |
| Customer relationship management, Customer churn management, retensi, win back |
| Location |