| DaftarIsitemplate |
| Call Number |
| KA-303 (Softcopy KA-301) |
| Title |
| Pengembangan rencana implementasi IT service management : studi kasus divisi business system support PT XL Axiata |
| Author |
| Erwien Satrya Nugraha; |
| Publisher |
| Jakarta : Program Studi Magister Teknologi Informasi Fasilkom UI, 2012 |
| Subject |
| IT Service Management |
| Location |
| FASILKOM-UI; |