DaftarIsitemplate |
Call Number |
KA -348 (Softcopy KA-347) MAK KA-010 |
Title |
Peningkatan kualitas layanan sistem informasi dengan integrasi metodologi service quality, kano, quality function deployment dan system dynamics: Studi Kasus Divisi Global Service Assurance PT. Telekomunikasi Indonesia Internasional |
Author |
Fadhly Radite Adryan; |
Publisher |
Jakarta : Program Studi Magister Teknologi Informasi Fasilkom UI, 2013 |
Subject |
Quality Function Deployment. |
Location |
FASILKOM-UI-MTI; |