| DaftarIsitemplate |
| Call Number |
| SEM-316 |
| Title |
| International conference on cyber & IT service management (CITSM2012) in conjuntion with the ITIL v.3 workshop, training and certification, 09-11 november 2012 |
| Author |
| Publisher |
| Jakarta : UIN, 2012 |
| Subject |
| Location |