DaftarIsitemplate |
Call Number |
KA-985 (Softcopy KA-982) MAK KA-637 |
Title |
Evaluasi dan rekomendasi IT service management (ITSM) berbasis ITIL v3 2011 dan COBIT 5: studi kasus PT Telekomunikasi selular |
Author |
Ferry Agusta Putra; |
Publisher |
Jakarta : Program Studi Magister Teknologi Informasi Fasilkom UI, 2017 |
Subject |
IT Service Management |
Location |
FASILKOM-UI; |