| DaftarIsitemplate |
| Call Number |
| KA-985 (Softcopy KA-982) MAK KA-637 |
| Title |
| Evaluasi dan rekomendasi IT service management (ITSM) berbasis ITIL v3 2011 dan COBIT 5: studi kasus PT Telekomunikasi selular |
| Author |
| Ferry Agusta Putra; |
| Publisher |
| Jakarta : Program Studi Magister Teknologi Informasi Fasilkom UI, 2017 |
| Subject |
| IT Service Management |
| Location |
| FASILKOM-UI; |