DaftarIsitemplate |
Call Number |
KA-1025 (Softcopy KA-1021) MAK KA-671 |
Title |
Perancangan service level agreement layanan TI berdasarkan kerangka kerja ITIL V3 2011: studi kasus Kementerian luar negeri |
Author |
Arie Widia Apriliani; |
Publisher |
Jakarta : Program Studi Magister Teknologi Informasi Fasilkom UI, 2018 |
Subject |
Service Level Agreement |
Location |
FASILKOM-UI; |