DaftarIsitemplate |
Call Number |
T-0358 (Softcopy T-0008) |
Title |
Kajian penerapan customer relation management (CRM) pada system billing di perusahaan Telekomunikasi selular studi kasus: PT Telkomsel |
Author |
Yucki Prihadi; |
Publisher |
Jakarta : Program Studi Magister Teknologi Informasi Fasilkom UI, 2003 |
Subject |
Customer relations--Case studies. |
Location |
FASILKOM-UI; |