| DaftarIsitemplate |
| Call Number |
| T-0358 (Softcopy T-0008) |
| Title |
| Kajian penerapan customer relation management (CRM) pada system billing di perusahaan Telekomunikasi selular studi kasus: PT Telkomsel |
| Author |
| Yucki Prihadi; |
| Publisher |
| Jakarta : Program Studi Magister Teknologi Informasi Fasilkom UI, 2003 |
| Subject |
| Customer relations--Case studies. |
| Location |
| FASILKOM-UI; |