| DaftarIsitemplate |
| Call Number |
| KA-1410 (Softcopi KA-1401) MAK KA-1052 |
| Title |
| Evaluasi dan rekomendasi perbaikan kualitas layanan TI: studi kasus PT Semen Indonesia |
| Author |
| Ridha Adjie Eryadi; |
| Publisher |
| Jakarta : Program Studi Magister Teknologi Informasi Fasilkom UI, 2021 |
| Subject |
| Service quality, Kano |
| Location |
| FASILKOM-UI; |