Penerbit
Pengarang
Samsudin Wahab Abdul Kadir Othman Baharom Abdul Rahman;
Judul
Judul Artikel
The Evolution of Relatioship Marketing (RM) towards Customer Relationship Management (CRM): a Step towards Customer Service Excellence (327-335)
Nama Prosiding
Bahasa
Eng
Abstrak Indonesia
Abstrak English
Kata Kunci
Tahun
2011
No. Panggil
SEM-331