DaftarIsitemplate |
Call Number |
T-0159 (Softcopy T-0186) |
Title |
Penerapan customer service management pada perusahaan periklanan |
Author |
Henricus Bismo; |
Publisher |
Jakarta: Pascasarjana MTI UI, 2000 |
Subject |
Information technology; Service management portfolio |
Location |
FASILKOM-UI; |