| DaftarIsitemplate |
| Call Number |
| T-0480 (Softcopy T-0131) |
| Title |
| Analisis Pemodelan dan Perbaikan Proses Bisnis pada Penerapan CRM studi Kasus: Dvisi Cellullar Customer Service PT INDOSAT, Tbk |
| Author |
| Sri Harini; |
| Publisher |
| Depok: Pascasarjana Fak. Ilmu Komputer UI, 2005 |
| Subject |
| Perbaikan Proses Bisnis, Customer Relationshio Management. |
| Location |
| FASILKOM-UI; |