DaftarIsitemplate |
Call Number |
T-0340 (Softcopy T-0645) |
Title |
Kajian End User Interface Call Center pada Industri Perbankan Indonesia :studi kasus Bank Rakyat Indonesia |
Author |
Jestar S.H. Sihombing; |
Publisher |
Jakarta: Pascasarjana MTI,FASILKOM-UI, 2002 |
Subject |
End-user computing--Case studies; Information Technology |
Location |
FASILKOM-UI; |