| DaftarIsitemplate |
| Call Number |
| T-0340 (Softcopy T-0645) |
| Title |
| Kajian End User Interface Call Center pada Industri Perbankan Indonesia :studi kasus Bank Rakyat Indonesia |
| Author |
| Jestar S.H. Sihombing; |
| Publisher |
| Jakarta: Pascasarjana MTI,FASILKOM-UI, 2002 |
| Subject |
| End-user computing--Case studies; Information Technology |
| Location |
| FASILKOM-UI; |