ABSTRAK
The development of information technology led to rapid organizational change in the
pattern of operations. So many activities that the organization automated and
integrated in order to improve organizational performance. Many organizations use
information technology that make businesses in more tight competitive. To win the
battle in the business world needs an information system that can speed up decision
making, that is Business Intelligence (BI). This study aims to create a design in
accordance with the BI needs of EPC (Engineering Procurement Construction) in
order to improve performance. The theories used are the Balanced Scorecard, The
KPI Wheel, Business Intelligence, Fishbone analysis, metrics, KPIs, dashboards, and
scorecards. The methodology uses a combination of the Balanced Scorecard and The
KPI Wheel. EPC business process Tripatra used as a reference to determine the
strategy map and each strategic goal determine metrics and KPIs to measure the
performance of each Strategic Objective. The measurement are visualized in the
scorecard and dashboard format. Simulation process carried out to solve one problem
of EPC, that is exceeding of material purchasing. Fishbone analysis is used to known
causes of the problems occurred, that is common Engineering design changes, not all
purchases based on Engineering design, material code differences between divisions,
and the inputted data is not complete. From the simulation result, it can be concluded
that BI can help EPC to select the appropriate action for the actual conditions that
occur, thus increasing the functionality and performance control.
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