Business software is now growing. Software Development Organization are required to produce quality software, on time, on budget and meet customer
needs. However at this time there are still cases of software industry that does not have those criteria, one of which is PT. Gemawida Solusi Komputer which still experiencing problems in deliver software especially regarding schedule delays and cost. These problems result from the absence of the evaluation and
improvement of the software development process itself, causing similar problems and can be detrimental to the company. Through this study, author try to resolve the issue with the CMMI-DEV framework version 1.3 as a framework for Software Development Process Improvement and combined with the practices of Scrum that synergies with CMMI-DEV. Scrum itself is a software development methodology based on Agile Methodologies which suitable to address existing problems. In this study author
will measure the ability of the organization in the process of Software Development only in areas related to the project or the Project Roadmap that helps
implement CMMI-DEV with Continuous Representation. Process areas to be assessed are : Project Planning, Project Monitoring and Control, Requirements Management, Configuration Management and Process and Product Quality Assurance. Then after measured it will get recommendations for improvement to help PT. Gemawida Solusi Komputer in improving the Software Development Process. After the assessment conducted, author obtained five area of process capability level is level 0 or incomplete, so it needs a lot of improvement with findings the root of the problem with Fishbone Diagram and
prepared recommendations for the improvement and after the recommendation was made then also prepared the priority to using Pareto Chart.
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