Airline industries untilize e-commerce website as one way to offer services. The website creates a new area of competition between the arlines, i.e. comparative qualities among their e-commerce websites. This research aims to develop a framework which can be used to evaluate the quality of airline’s e-commerce website. Furthermore, this research also compares the quality of e-commerce website between airasia and lion air. The evaluation is based on five quality aspect, i.e. information quality,service interaction quality, usability, website design and playfulness/enjoyment. The evaluation was conducted using two survey methods direct observation and questionnaire distribution. Wilcoxon signed rank test method was used in this research to process data from questionnaire spreadsheets. Analysis result showed that from five quality aspect, airasia’s website outperformed lion air’s website
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