Progress in information technology has enormously contributed in devising flexsible payment methods in the bankng sector. internet banking is one such channel. the paper primarily aims to identify the factors affecting the adoption of internet bankingin mauritius. a survey of 100 respondents holding a bank account was carried out using stratified random sampling. a factorial analysis was perfomed which indentified the motivators for internet banking adoption to be ease of use, availability of infrastructure, awreness of the service, security and perceived usefulness. one the side non-users, the study reveals that lack of security, lack of assistance, the low level of awareness, and no perceived ease of use to be the main inhibitors that refain customers from adopting the service.