ABSTRACT
Name : Falya Aqiela Sekardina
Study Program : Computer Science
Title : Usability evaluation of Quipper m-Learning application based
on the perception of high school students
Alongside the development of technology, the Internet has become an indispensable tool
for education. M-Learning acts as an online tutoring for high school students using an
application. Currently, Quipper is selected among many online tutoring. However, based
on Google Play reviews, several problems were experienced by users of the application,
among which are not as expected download information, unattractive interface design,
and discomfort application flow. Despite this, no research specifically evaluating the
quality of Quipper has been found. This paper analyses the quality of Quipper in terms of
usability using interface and instructional design principle, Nielsen's Ten Usability
Heuristics and Chickering & Gamson's The Seven Principles of Good Practice in
Undergraduate Education. A combination of quantitative and qualitative methods are
employed. Quantitative data was collected on the basis of the System Usability Scale
(SUS) and the E-learning Usability Scale (EUS). Qualitative data was collected through
usability testing and user interviews. Based on the results, Quipper is evaluated to have
an SUS score of 72.84 (good) and an average EUS score is 5.52 that leads to positive
trend. This research also presents in the total of 10 alternative design to emphasise the
usability of Quipper according to the analysis of interface and instructional design
principles.
Keywords: Instructional Design, Interface Design, M-Learning, Quipper, Usability
|
|