| Your search for 13580 returns 4725 document(s) |
| Service Personnel, Technology, and Their Interaction in Influencing Customer Satisfaction, page 5-38 |
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Author: Craig M. Froehle | Type: Indeks Artikel Jurnal
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| The Compensatory Interaction Between User Capabiities and Technology Capabilities in Influencing Task Performance: An Empirical Assessment in Telemedicine Consultations, Page 597-621 |
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Author: Christina Serrano and Elena Karahanna | Type: Indeks Artikel Jurnal
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| The Value of Self-Service: Long-Term Effects of Technology-Based Self-Service Usage on Customer Retention, page 177-200 |
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Author: Anne Scherer, Nancy V. Wunderlich, and Florian von Wangenheim | Type: Indeks Artikel Jurnal
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| Statistic Exploring the Casual Relationships between Service Quality, Brand Image, Customer Satisfaction and Customer Loyalty on the Leisure Resort Industry (506-515) |
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Author: Kun-Hsi Liao
Ming-Fang Hsieh; | Call Number: SEM-331 | Type: Indeks Artikel prosiding/Sem
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| Pengembangan Software Untuk Mneingkatkan Customer Satisfaction |
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Author: Jeremy; | Call Number: KP-3623 | Type: Kerja Praktek (KP)
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| Menyongsong era customer service versi 2.0, page 66 |
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Author: Rudi Kuswanto | Type: Indeks Artikel Jurnal
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| IT-Mediated customer service content and delivery in electronic governments: an empirical investigation of the antecedents of service quality, page 77-109 |
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Author: Chee-Wee Tan, Izak Benbasat and Ronald T.Cenfetelli | Type: Indeks Artikel Jurnal
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| The interaction of institutionally triggered and technology-triggered social structure change: an investigation of computerized physician order entry, page 739-758 |
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Author: Elizabeth J. Davidson and WIlliam G. Chismar | Type: Indeks Artikel Jurnal
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| Leveraging digital technologies: how information quality leads to localized capabilities and customer service performance, page 565-590 |
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Author: Pankaj Setia, Viswanath Venkatesh, and Supreet Joglekar | Type: Indeks Artikel Jurnal
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| Pengaruh Justice Theory dan Emotions terhadap Service Recovery Satisfaction pada Pelanggan E-commerce Indonesia |
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Author: Sandya Sekar Murti; | Call Number: SK-1660 (Softcopy SK-1142) | Edition: Putu Wuri Handayani | Type: Skripsi
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