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| Outsourcing proses bisnis dan call center, andalan industri TI India, page 78 |
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Type: Indeks Artikel Jurnal
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| Industri TI India: software meredup, BPO jadi primadona, page 42 |
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| Krisi global dorong industri outsourcing TI Filipina, page 76 |
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| India incar enam pasar TI baru, page 90 |
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| Call center untuk UKM, page 77 |
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| Pemetaan dan perbaikan proses bisnis pada kegiatan operasional di Industri Penyedia Layanan TI studi kasus PT. XYZ |
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Author: Juis Abindra; | Call Number: T-0506 (Softcopy T-0119) | Edition: 2005 | Type: Tesis
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| Budaya pelayanan dalam call center, page 80 |
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Type: Indeks Artikel Jurnal
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| Langkah-langkah membangun call center, page 80 |
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| 10 langkah benchmarking call center, page 73 |
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| Call center: outsource atau memiliki sendiri, page 22 |
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