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Pengukuran kinerja kualitas layanan sistem informasi / teknologi informasi dengan menggunakan metode service Quality (SERVQUAL): studi kasus STMIK MDP
Author: Lisa Amelia; | Call Number: KA-145 (Softcopy KA-145) | Edition: 2011 | Type: Karya Akhir (KA)
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Pemeringkatan kualitas middleware enterprise service bus menggunakan quality function deployment dan analytical hierarchy process: studi kasus BPJS Kesehatan
Author: Sandi Juniar; | Call Number: KA-854 (softcopy KA-852) MAK KA-511 | Edition: 2016 | Type: Karya Akhir (KA)
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Pengukuran kualitas layanan pengembangan SI/TI produksi terhadap pelanggan internal perusahaan dengan menggunakan metode service quality (SERVQUAL) dan model kano dengan: studi kasus PT.XYZ
Author: Adhitya Novian Raidy; | Call Number: KA-431 (Softcopy KA-430) MAK KA-091 | Edition: 2013 | Type: Karya Akhir (KA)
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Statistic Exploring the Casual Relationships between Service Quality, Brand Image, Customer Satisfaction and Customer Loyalty on the Leisure Resort Industry (506-515)
Author: Kun-Hsi Liao Ming-Fang Hsieh; | Call Number: SEM-331 | Type: Indeks Artikel prosiding/Sem
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Intel talks of tiny transistors* DOM upgrade bolsters XML* building the crash-proof computer, page 20
Type: Indeks Artikel Jurnal
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Automatic building of new field associatin word candidates using search engine, page 951
Author: El-Sayed Atlan | Type: Indeks Artikel Jurnal
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A Symbolic approach using feature construction capable of acquiring information/ knowledge for building expert systems, page 291
Author: Raymond L. Major | Type: Indeks Artikel Jurnal
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The Value of Self-Service: Long-Term Effects of Technology-Based Self-Service Usage on Customer Retention, page 177-200
Author: Anne Scherer, Nancy V. Wunderlich, and Florian von Wangenheim | Type: Indeks Artikel Jurnal
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The cisco service-oriented network achitecture: kuliah dosen tamu MTI Fasilkom UI/ Oleh Tony Seno Hartono
Call Number: 004.6 Cis | Type: Softcopy Buku
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Analisa network traffic monitoring sebagai acuan capacity planning infrastruktur 3G Value added service studi kasus sebuah operator seluler
Author: Mohammad Alfa Wirakoswara; | Call Number: PA-0144 (Softcopy PA-0144) | Edition: 2008 | Type: Proyek Akhir (PA)
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