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Service Personnel, Technology, and Their Interaction in Influencing Customer Satisfaction, page 5-38
Author: Craig M. Froehle | Type: Indeks Artikel Jurnal
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Building an ip network quality-of service testbed, page 65
Author: David T. | Type: Indeks Artikel Jurnal
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Service quality management: tak sekedar memuaskan pelanggan, page 20
Type: Indeks Artikel Jurnal
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The Four things a service business must get right, page 70
Author: Frances X. Frei | Type: Indeks Artikel Jurnal
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Menyongsong era customer service versi 2.0, page 66
Author: Rudi Kuswanto | Type: Indeks Artikel Jurnal
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Service oriented architecture reference architecture blueprint, page 77
Author: Virginia Tulenan, Ford Lumban Gaol | Call Number: Jurnal sistem informasi (vol. 5 no. 2 Oktoberl 2009) | Type: UI-ana Indek Artikel
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Service innovation in the digital age: key contributions and future directions, page 135-154
Author: Michael barrett, Elizabeth Davidson, Jaideep Prabhu, Stephen L. Vargo | Type: Indeks Artikel Jurnal
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The Algorithm and the Crowd: Considering the Materiality of Service Innovation, page 201-216
Author: Wanda J. Orlikowski and Susan V. Scott | Type: Indeks Artikel Jurnal
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A Model of Competition Between Perpetual Software and Software as a Service, Page 101-120
Author: Zhiling Guo and Dan Ma | Type: Indeks Artikel Jurnal
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Kajian investasi implementasi push e-mail di perusahaan EPCC dengan metode real option valuation: studi kasus pada PT. Rekayasa industri, page 59-66
Author: Tri Hasmoro dan Benny Ranti | Call Number: Jurnal sistem informasi (vol. 4 no. 1 April 2008) | Type: UI-ana Indek Artikel
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