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Mobile banking sebagai CRM channel untuk meningkatkan dan mempertahakan kesetiaan pelanggan study kasus: Bank XYZ
Author: Dewi Aprillovi; | Call Number: T-0662 (Softcopy T-0317) | Edition: 2008 | Type: Tesis
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Analisis penetapan cross-selling product dalam konteks analytical CRM dengan menggunakan teknik association rules (studi kasus: Perusahaan Perdagangan PT XYZ International Tbk)
Author: Bayu Adhi Tama; | Call Number: T-0710 (Softcopy T-0365) | Edition: 2008 | Type: Tesis
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Analisis pengaruh implementasi customer relationship management terhadap peningkatan efektivitas pemasaran dan loyalitas pelanggan pada unit bisnis internet studi kasus: PT. Telkom Divre II kantor pelayanan Jakarta Selatan
Author: Syahrul Baharuddin; | Call Number: T-0711 (Softcopy T-0366) | Edition: 2008 | Type: Tesis
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FrontCRM: a framework based on theory of CRM penerapannya pada toko buku berskala UKM/ Eko K. Budiardjo; Wira Perdana
Author: Budiardjo, Eko K; Perdana, Wira | Call Number: Pub.Staf PN-0069 | Type: Prosiding Nasional
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MODEL CUSTOMET RELATIONSHIP MANAGEMENT (CRM) DI INSTITUSI PENDIDIKAN (31-34)
Author: DINI HAMIDIN; | Call Number: SEM-309 | Type: Indeks Artikel prosiding/Sem
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Analisis Pemodelan dan Perbaikan Proses Bisnis pada Penerapan CRM studi Kasus: Dvisi Cellullar Customer Service PT INDOSAT, Tbk
Author: Sri Harini; | Call Number: T-0480 (Softcopy T-0131) | Edition: 2005 | Type: Tesis
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CRM at the speed of light: social CRM strategies, tools, and techniques for engaging your customers
Author: Greenberg, Paul; | Call Number: 658.812 Gre c | Type: Buku
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Software Requirement Pattern dalam CRM Perhotelan kumpulan Pattern Pelayanan Loyalty Program
Author: Zakky Saleh B; | Call Number: T-0494 (Softcopy T-0108) | Edition: 2005 | Type: Tesis
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PORTAL LAYANAN ORANG TUA MAHASISWA BERBASIS FRAMEWORK CODE IGNITER
Author: Mohamad Irfan', Hilman Ali; | Call Number: SEM-219 | Type: Indeks Artikel prosiding/Sem
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Customer relationship management: concept strategy and tools 2nd ed.
Author: Kumar, V; | Call Number: 658 Kum c | Type: Buku
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