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Analisis CRM untuk meningkatkan kepuasan pelanggan berbasis pada Framework of Dynamic CRM studi kasus : Departemen obstetri dan Ginekologi FKUI- RSCM Jakarta
Author: Faldy Irwiensyah; | Call Number: T-0663 (Softcopy T-0318) | Edition: 2008 | Type: Tesis
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Studi intensif metodologi-metodologi tangkas dalam perspektif CMM (studi kasus xp)Studi intensif metodologi -metodologi tangkas dalam perspektif CMM (studi kasus :XP,SCRUm dan DSDM)
Author: Oktovan Rezman; | Call Number: T-0387 (Softcopy Scan T-0011) | Edition: 2003 | Type: Tesis
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Software Requirement untuk E-CRM pd bisnis E-COMMERCE Studi Kasus Radio Click.COM
Author: Dibya Pradana; | Call Number: T-0276 (Softcopy T-0167) | Edition: 2002 | Type: Tesis
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Pengembangan fitur-fitur aplikasi CRM pada mini market berdasarkan kerangka kerja Front CRM
Author: Vera; | Call Number: KA-022 (Softcopy KA-022) | Edition: 2010 | Type: Karya Akhir (KA)
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Pengembangan ontologi kerangka kerja front CRM dalam OWL
Author: Felicia Franshisca; | Call Number: KA-136 (Softcopy KA-136) | Edition: 2011 | Type: Karya Akhir (KA)
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Analisis praktik bisnis social CRM pada pengelolaan bolabasket profesional di indoesia : studi kasus PT. DBL Indonesia
Author: Koko Wahyu Prasetyo; | Call Number: KA-228 (Softcopy KA-225) | Edition: 2011 | Type: Karya Akhir (KA)
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Perancangan Model Fitur CRM pada Perusahaan Penyedia Layanan Transaksi Elektronis Berdasarkan Kerangka Kerja Frontcrm
Author: Tria Sinta; | Call Number: KA-419 (Softcopy KA-418) MAK KA-079 | Edition: 2013 | Type: Karya Akhir (KA)
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Pengembangan CRM pada perusahaan teknologi informasi studi kasus PT. X
Author: Lutfi Herma Wirawan; | Call Number: T-0704 (Softcopy T-0359) | Edition: 2008 | Type: Tesis
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Perumusan fitur-fitur aplikasi CRM yang tepat untuk perusahaan penyedia jasa internet berdasarkan kerangka kerja front CRM: studi kasus PT satata neka tama
Author: Triyo Budi Susetyo; | Call Number: KA-071 (Softcopy KA-071) | Edition: 2010 | Type: Karya Akhir (KA)
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The Social customer: how brands can use social CRM to acquire, monetize, and retain fans, friends, and followers
Author: Metz, Adam; | Call Number: 658.8 Met s | Type: Buku
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