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Perancangan service level agreement layanan teknologi informasi berbasis ITIL V3 2011 dan ISO 20000: studi kasus Badan pemeriksa keuangan Republik Indonesia
Author: Cesilia Fidora; | Call Number: KA-808 (Softcopy KA-807) MAK KA-465 | Edition: 2016 | Type: Karya Akhir (KA)
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Pengembangan standar desain layanan cloud berdasarkan ISO/IEC 20000: studi kasus PT XYZ
Author: Ahmad Fikri Adriansyah; | Call Number: KA-784 (Softcopy KA-783) MAK KA-441 | Edition: 2016 | Type: Karya Akhir (KA)
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Analisis tingkat kematangan service-oriented architecture berbasiskan the open group service integration maturity model: studi kasus pada PT.Bank XYZ
Author: Faisal; | Call Number: KA-670 (Softcopy KA-668) MAK KA-329 | Edition: 2015 | Type: Karya Akhir (KA)
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Pengukuran kualitas layanan pengembangan SI/TI produksi terhadap pelanggan internal perusahaan dengan menggunakan metode service quality (SERVQUAL) dan model kano dengan: studi kasus PT.XYZ
Author: Adhitya Novian Raidy; | Call Number: KA-431 (Softcopy KA-430) MAK KA-091 | Edition: 2013 | Type: Karya Akhir (KA)
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Analisa faktor-faktor yang mendorong penggunaan sistem informasi kepegawaian (SIPEG) : studi kasus Politeknik Negeri Padang
Author: Ade Irma Suryani; | Call Number: KA-447 (Softcopy KA-446) MAK KA-107 | Edition: 2013 | Type: Karya Akhir (KA)
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Pengembangan strategi implementasi service level management dengan kerangka kerja ITIL v3 dan COBIT 4.1 : studi kasus JARDIKNAS
Author: Wien Roa Irawan; | Call Number: KA-492 (Softcopy KA-491) MAK KA-152 | Edition: 2013 | Type: Karya Akhir (KA)
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Analisis Aspek-Aspek Mobile Service Quality yang Berpengaruh terhadap Continuance Intention Penggunaan Aplikasi Mobile Telekomunikasi: Studi Kasus MyTelkomsel
Author: Batara Yehezkiel Situmorang, Takayuki Muhamad Rabbani, Venska Aurell Dominica; | Call Number: SK-2395 (Softcopy SK-1877) | Type: Skripsi
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Information Technology and People
Call Number: 9 (1996): 1-4 | Type: Jurnal/ Majalah
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Construction of GIS spatial analysis platform based on web service, Hal. 3217-3219
Author: Bo Zhou; Xucejun Liu; Weiyu Ma; | Call Number: SEM-302 | Type: Indeks Artikel prosiding/Sem
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Pembangunan rencana pemulihan pasca bencana dengan menerapkan konsep IT service management
Author: Triana mustika rukmi; jonathan ery pradana; | Call Number: SEM-356 | Type: Indeks Artikel prosiding/Sem
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