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Pengembangan rencana implementasi IT service management : studi kasus divisi business system support PT XL Axiata
Author: Erwien Satrya Nugraha; | Call Number: KA-303 (Softcopy KA-301) | Edition: 2012 | Type: Karya Akhir (KA)
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Evaluasi IT service management menggunakan framework ITIL versi 3 dan COBIT 5: studi kasus Perusahaan Telekomunikasi
Author: Prasetyo Bawono; | Call Number: KA-966 (Softcopi KA-963) MAK KA-619 | Edition: 2017 | Type: Karya Akhir (KA)
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Evaluasi dan rekomendasi IT service management (ITSM) berbasis ITIL v3 2011 dan COBIT 5: studi kasus PT Telekomunikasi selular
Author: Ferry Agusta Putra; | Call Number: KA-985 (Softcopy KA-982) MAK KA-637 | Edition: 2017 | Type: Karya Akhir (KA)
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Kajian manajemen teknologi informasi aspek operasi layanan berdasarkan ITIL V3 dan COBIT 5: studi kasus Kementerian sekretariat negara
Author: Yusri Syahrul Mujib; | Call Number: KA-740 (Softcopi KA-738) MAK KA-397 | Edition: 2015 | Type: Karya Akhir (KA)
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Value proposition design: how to create products and services customers want get started with...
Author: Osterwalder, Alex; | Call Number: 658.401 2 Ost v | Type: Buku
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Manajemen pembangunan teknologi informasi transforamsi menuju e-governemnt, Hal. 67-72
Author: Purnomo Yustianto; | Call Number: SEM-271 | Type: Indeks Artikel prosiding/Sem
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Designing the user interface: strategies for effective human-computer interaction 5th ed. (INSTRUCTOR'S MANUAL)
Author: Shneiderman, Ben; | Call Number: 004.6 Shn d | Type: Instructor's Manual
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Handbook of usability testing: how to plan, design and conduct effective tests/Jeffrey Rubin
Author: Rubin, Jeffrey; | Call Number: R.005.140 2 Rub h | Type: Buku Referensi
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Handbook of usabililty testing: how to plan, design, and conduct effective tests/ Jeffrey Rubin
Author: Rubin, Jeffrey; | Call Number: 005.140 2 Rub h | Type: Buku
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Michael Allen's guide to e-learning: building interactive, fun and effective learning programs for any company/ Michael W. Allen
Author: Allen Michael W.; | Call Number: 658.3 All m | Type: Buku
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