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Evaluasi IT service management menggunakan framework ITIL versi 3 dan COBIT 5: studi kasus Perusahaan Telekomunikasi
Author: Prasetyo Bawono; | Call Number: KA-966 (Softcopi KA-963) MAK KA-619 | Edition: 2017 | Type: Karya Akhir (KA)
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Pengembangan rencana implementasi IT service management : studi kasus divisi business system support PT XL Axiata
Author: Erwien Satrya Nugraha; | Call Number: KA-303 (Softcopy KA-301) | Edition: 2012 | Type: Karya Akhir (KA)
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Evaluasi dan rekomendasi IT service management (ITSM) berbasis ITIL v3 2011 dan COBIT 5: studi kasus PT Telekomunikasi selular
Author: Ferry Agusta Putra; | Call Number: KA-985 (Softcopy KA-982) MAK KA-637 | Edition: 2017 | Type: Karya Akhir (KA)
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Analisis penerapan kerangka kerja ITIL V3 berdasarkan tingkat kemapanan proses TI Cobit 4.1: studi kasus Departemen Sistem Informasi PT.Semen Padang
Author: Muhammad Risky; | Call Number: KA-201 (Softcopy KA-200) | Edition: 2011 | Type: Karya Akhir (KA)
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Evaluasi service desk: studi kasus HAI DJPb Direktorat Jenderal Perbendaharaan
Author: Yoga Arief Priswanto; | Call Number: KA-1167 (Softcopi KA-1160) MAK KA-813 | Edition: 2019 | Type: Karya Akhir (KA)
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Perancangan manajemen kualitas data: studi kasus Pusat data dan statistik pendidikan dan kebudayaan
Author: Ismail Yusuf; | Call Number: KA-1160 (Softcopi KA-1153) MAK KA-806 | Edition: 2019 | Type: Karya Akhir (KA)
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Evaluasi kualitas layanan pengembangan sistem informasi pengolahan data dengan menggunakan metode SERVQUAL dan model kano: studi kasus Badan Pusat Statistik
Author: Dwino Daries; | Call Number: KA-1019 (Softcopy KA-1015) MAK KA-665 | Edition: 2018 | Type: Karya Akhir (KA)
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Strategi manajemen kualitas data untuk meningkatkan kualitas data nasabah: studi kasus pada PT Bank syariah Indonesia
Author: M.Choirul Rahmadan; | Call Number: KA-1563 (Softcopy KA-1548) MAK KA-1200 | Edition: 2022 | Type: Karya Akhir (KA)
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Pengembangan standar desain layanan cloud berdasarkan ISO/IEC 20000: studi kasus PT XYZ
Author: Ahmad Fikri Adriansyah; | Call Number: KA-784 (Softcopy KA-783) MAK KA-441 | Edition: 2016 | Type: Karya Akhir (KA)
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Rekomendasi peningkatan kualitas data pokok pendidikan tinggi: studi kasus Politeknik Keuangan Negara STAN
Author: Surya Astana; | Call Number: KA-1161 (Softcopi KA-1154) MAK KA-807 | Edition: 2019 | Type: Karya Akhir (KA)
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