| Your search for 27933 returns 4214 document(s) |
| When Social Media Delivers Customer Service: Differential Customer Treatment in the Airline Industry |
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Author: Priyanga Gunarathne, Huaxia Rui, and Abraham Seidmann | Type: Indeks Artikel Jurnal
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| The Evolution of Relatioship Marketing (RM) towards Customer Relationship Management (CRM): a Step towards Customer Service Excellence (327-335) |
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Author: Samsudin Wahab
Abdul Kadir Othman
Baharom Abdul Rahman; | Call Number: SEM-331 | Type: Indeks Artikel prosiding/Sem
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| 10 cara membangun kepercayaan customer, page 18 |
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Type: Indeks Artikel Jurnal
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| The 20th solusi anniversary customer day, page 34 |
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Type: Indeks Artikel Jurnal
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| Transforming strategy one customer at a time, page 62 |
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Author: Richard J. Harrington and anthony K. Tjan | Type: Indeks Artikel Jurnal
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| Marketing when customer equity matters, page 117 |
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Author: Dominique M. Hanssens, Daniel Thorpe, and Carl Finkbeiner | Type: Indeks Artikel Jurnal
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| What is a free customer worth? Page 102 |
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Author: sunil Gupta and Carl F. Mela | Type: Indeks Artikel Jurnal
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| Closing the customer feedback loop, page 43 |
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Author: Rob Markey, Fred Reichheld and Andreas Dullweber | Type: Indeks Artikel Jurnal
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| Pemetaan dan pengukuran kinerja dari fungsionalitas service automation pada unit customer service perusahaan telekomunikasi studi kasus: PT IndosatM2 |
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Author: Ryan Pradipta Putra; | Call Number: SK-1048 (Softcopy SK-529) | Type: Skripsi
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| Statistic Exploring the Casual Relationships between Service Quality, Brand Image, Customer Satisfaction and Customer Loyalty on the Leisure Resort Industry (506-515) |
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Author: Kun-Hsi Liao
Ming-Fang Hsieh; | Call Number: SEM-331 | Type: Indeks Artikel prosiding/Sem
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