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Introduction to the itil service lifecycle
Call Number: 004.068 Int | Type: Buku
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Executive's guide to IT governance: improving systems process with service management, cobit, and ITIL
Author: Moeller, Robert R.; | Call Number: 004.068 Moe e | Type: Buku
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Foundations of IT service management: the ITIL foundations course in a book 3rd ed.
Author: Orand, Brady; | Call Number: 004.068 Ora f | Type: Buku
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Effective IT service management to ITIL and beyond/ Rob Addy
Author: Addy, Rob; | Call Number: 004.068 8 Add e | Type: Buku
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ITIL for dummies
Author: Farenden, Peter; | Call Number: 658.403 8 Far i | Type: Buku
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ITIL foundation exam study guide
Author: Morris, Helen; | Call Number: 004.68 Mor i | Type: Buku
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ITIL intermediate certification companion study guide: service life cycle exams
Author: Morris, Helen; | Call Number: 004.68 Mor i | Type: Buku
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Architecture and Pattern s for IT Service Management, Resource Planning, and Governance: Making Shoes for the Cobber's children
Author: Betz, Charles T.; | Call Number: 004.22 Bet a | Type: Buku
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ITIL service support version 2.1/STO (The Stationery Office)
Call Number: 658.403 8 ITI | Type: Softcopy Buku
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European casebook on computing through information technology strategy and implementation/Tawfik Jelassi
Author: Jelassi, Tawfik; | Call Number: 658.403 8 Jel e | Type: Buku
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