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Evaluasi IT service management menggunakan framework ITIL versi 3 dan COBIT 5: studi kasus Perusahaan Telekomunikasi
Author: Prasetyo Bawono; | Call Number: KA-966 (Softcopi KA-963) MAK KA-619 | Edition: 2017 | Type: Karya Akhir (KA)
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Evaluasi dan rekomendasi IT service management (ITSM) berbasis ITIL v3 2011 dan COBIT 5: studi kasus PT Telekomunikasi selular
Author: Ferry Agusta Putra; | Call Number: KA-985 (Softcopy KA-982) MAK KA-637 | Edition: 2017 | Type: Karya Akhir (KA)
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Pengembangan strategi implementasi service level management dengan kerangka kerja ITIL v3 dan COBIT 4.1 : studi kasus JARDIKNAS
Author: Wien Roa Irawan; | Call Number: KA-492 (Softcopy KA-491) MAK KA-152 | Edition: 2013 | Type: Karya Akhir (KA)
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Perancangan proses penanganan layanan TI berdasarkan kerangka kerja tata kelola ITIL versi 3 pada PT XYZ
Author: Maria Betha Trimawangsari; | Call Number: KA-584 (Softcopy KA-581) MAK KA-244 | Edition: 2014 | Type: Karya Akhir (KA)
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Analisis faktor-faktor penerimaan salesman dalam implementasi sistem informasi prospect management system berdasarkan konsep technology acceptance model (TAM): studi kasus PT. Hyundai Mobil Indonesia
Author: Andy Achmad H.; | Call Number: KA-260 (Softcopy KA-259) | Edition: 2012 | Type: Karya Akhir (KA)
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Perancangan kerangka kerja tata kelola teknologi informasi berdasarkan framework COBIT 4.1 dan ITIL 3 di PT. LG Electronics Indonesia
Author: Faisal Ansyari; | Call Number: KA-178 (Softcopy KA-177) | Edition: 2011 | Type: Karya Akhir (KA)
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Evaluasi dan rekomendasi perbaikan layanan TI badan pengatur hilir minyak dan gas bumi berdasarkan kerangka kerja COBIT 5 dan ITIL V3 2011
Author: Galuh Setyo Anjani; | Call Number: KA-557 (Softcopy KA-554) MAK KA-217 | Edition: 2014 | Type: Karya Akhir (KA)
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Pengukuan Tingkat Kapabilitas dan Perbaikan Tata Kelola Teknologi Informasi Berdasarkan Kerangka Kerja Cobit 5 dan ITIL V3 2011 : Studi Kasus PT.XYZ.
Author: I Nyoman Sujana Saputra; | Call Number: KA -375 (Softcopy KA-374) MAK KA-037 | Edition: 2013 | Type: Karya Akhir (KA)
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Analisis dan desain serta knowledge management system dari proses bisnis PT. Kreasi online Indonesia dengan fokus utama customer experience dan employee experience
Author: Pratiwi Rahmatillisan; | Call Number: KP-2666 | Type: Kerja Praktek (KP)
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Analisis proses bisnis dan penerapan SAP-SD (System application product-sales distribution) aplikasi shipment management dan timbangan di PT. Semen Padang
Author: Dhisa Valentia; | Call Number: KP-1749 (Softcopy KP-1311) | Type: Kerja Praktek (KP)
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