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The Social customer: how brands can use social CRM to acquire, monetize, and retain fans, friends, and followers
Author: Metz, Adam; | Call Number: 658.8 Met s | Type: Buku
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Perancanagan model aplikasi fuzzy database untuk menangani ketidaksempurnaan informasi (IMPERFECT INFORMATION) pada data questioner customer relationship managment rumah sakit "X" Lampung Tengah ( hal. C6- C-10 )
Author: Agus Suryana , Tri Susilowati; | Call Number: SEM-365 | Type: Indeks Artikel prosiding/Sem
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Social CRM
Author: Roebuck, Kevin; | Call Number: 658.8 Roe s | Type: Buku
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CRM at the speed of light: social CRM strategies, tools, and techniques for engaging your customers
Author: Greenberg, Paul; | Call Number: 658.812 Gre c | Type: Buku
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Analisis praktik bisnis social CRM pada pengelolaan bolabasket profesional di indoesia : studi kasus PT. DBL Indonesia
Author: Koko Wahyu Prasetyo; | Call Number: KA-228 (Softcopy KA-225) | Edition: 2011 | Type: Karya Akhir (KA)
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Close friends influence on customers' attitude toward social media as omnichannel customer experience
Author: Prytania Watung; | Call Number: KA-964 (Softcopy KA-961) MAK KA-586 | Edition: 2017 | Type: Karya Akhir (KA)
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Sinergi penerapan social customer relationship management untuk meningkatkan interkasi pengguna scele Fakultas Ilmu Komputer Universitas Indonesia
Author: Renny Wijayanti; | Call Number: SK-0950 (Softcopy SK-431) | Type: Skripsi
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Penerapan konsep social customer relationship management di lingkungan Univeristas Indonesia: studi kasus Fakultas Ilmu Komputer Universitas Indonesia
Author: Malysa Zulsinthya Prihartini; | Call Number: SK-0934 (Softcopy SK-415) | Type: Skripsi
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Kesesuaian fitur aplikasi CRM terhadap proses bisnis CRM pada UKM toko buku berdasarkan framework based on thoery of CRM/ Wira Perdana
Author: Wira Perdana; | Call Number: SK-0687 (Softcopy SK-0168) SCSK-analisa | Edition: Eko Kuswardono Budiardjo | Type: Skripsi
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Essentials of CRM: a guide to customer relationship management
Author: Bergeron, Bryan; | Call Number: 658.8 Ber e | Type: Buku
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