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Evaluasi dan rekomendasi IT service management (ITSM) berbasis ITIL v3 2011 dan COBIT 5: studi kasus PT Telekomunikasi selular
Author: Ferry Agusta Putra; | Call Number: KA-985 (Softcopy KA-982) MAK KA-637 | Edition: 2017 | Type: Karya Akhir (KA)
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Evaluasi service desk: studi kasus pada Direktorat jenderal Bea dan cukai
Author: Nurul Budi Utomo; | Call Number: KA-858 (softcopy KA-856) MAK KA-515 | Edition: 2016 | Type: Karya Akhir (KA)
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Kajian manajemen teknologi informasi aspek operasi layanan berdasarkan ITIL V3 dan COBIT 5: studi kasus Kementerian sekretariat negara
Author: Yusri Syahrul Mujib; | Call Number: KA-740 (Softcopi KA-738) MAK KA-397 | Edition: 2015 | Type: Karya Akhir (KA)
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Manajemen operasi layanan IT helpdesk: studi kasus di PT Toyota astra financial services
Author: Bayu Kusuma Wijaya; | Call Number: KA-712 (Softcopy KA-710) MAK KA-371 | Edition: 2015 | Type: Karya Akhir (KA)
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Kajian kualitas layanan web portal BIDIKMISI bagi penerima program beasiswa : Studi Kasus Direktorat Jenderal Pendidikan Tinggi
Author: Deny Kurniawan; | Call Number: KA-359 (Softcopy KA-358) MAK KA-021 | Edition: 2013 | Type: Karya Akhir (KA)
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Analisis Pengaruh Transparansi, Antropomorfisme, dan Positive Politeness Pada Chatbot Untuk Pemulihan Layanan Pada Aplikasi E-Health
Author: Dinda Adriani Siregar, Gitan Sahl Tazakha Wijaya, Zuhal 'Alimul Hadi; | Call Number: SK-2280 (Softcopy SK-1762) | Edition: Putu Wuri Handayani | Type: Skripsi
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Perancangan Infrastruktur Platform-As-A-Service untuk IT Fakultas Ilmu Komputer Universitas Indonesia
Author: Muhammad Athallah; | Call Number: SK-2326 (Softcopy SK-1808) | Edition: Rizal Fathoni Aji | Type: Skripsi
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Perancangan helpdesk dengan microsoft operation framework di Perusahaan Perminyakan Multi-Nasional
Author: Angelina Astrid; | Call Number: PA-0006 (Softcopy PA-0006) | Edition: 2004 | Type: Proyek Akhir (PA)
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Web redesign : workflow that works/Kelly Goto
Author: Goto, Kelly; | Call Number: 005.72 Got w | Type: Buku
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Web database development: step by step
Author: Buyens, Jim; | Call Number: 005.74 Buy w | Type: Buku
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