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ITIL: application management : user guide/STo (The Stationery Office)
Call Number: 658.403 8 ITI | Type: Softcopy Buku
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ITIL /CT infrastructure management: user guide/ STO (The Stationery Office
Call Number: 658.403 8 ITI | Type: Softcopy Buku
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ITIL planning to implement service management: user guide/ STO (The Stationery Office
Call Number: 658.403 8 ITI | Type: Softcopy Buku
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ITIL software asset management Ver. 2.1/STO (The Stationery Office)
Call Number: 658.403 8 ITI | Type: Softcopy Buku
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Executive's guide to IT governance: improving systems process with service management, cobit, and ITIL
Author: Moeller, Robert R.; | Call Number: 004.068 Moe e | Type: Buku
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Foundations of IT service management: the ITIL foundations course in a book 3rd ed.
Author: Orand, Brady; | Call Number: 004.068 Ora f | Type: Buku
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Strategi manajemen perubahan untuk mendukung penerapan tata kelola teknologi informasi : studi kasus pada PT BR Jakarta
Author: Andreas Mahargono; | Call Number: KA-040 (Softcopy KA-040) | Edition: 2010 | Type: Karya Akhir (KA)
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Faktor-faktor yang mempengaruhi implementasi Customer Relationship Management: sebuah usulan kerangka kerja konseptual, HAL. 59-66
Author: Lena Ellitan; Lina Anatan; | Call Number: SEM-286 | Type: Indeks Artikel prosiding/Sem
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Evaluasi IT service management menggunakan framework ITIL versi 3 dan COBIT 5: studi kasus Perusahaan Telekomunikasi
Author: Prasetyo Bawono; | Call Number: KA-966 (Softcopi KA-963) MAK KA-619 | Edition: 2017 | Type: Karya Akhir (KA)
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Evaluasi dan rekomendasi IT service management (ITSM) berbasis ITIL v3 2011 dan COBIT 5: studi kasus PT Telekomunikasi selular
Author: Ferry Agusta Putra; | Call Number: KA-985 (Softcopy KA-982) MAK KA-637 | Edition: 2017 | Type: Karya Akhir (KA)
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