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Managing customer relationships: a strategic framework 2nd ed.
Author: Peppers, Don; | Call Number: 658.812 Pep m | Type: Buku
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Customer relationship management: concept strategy and tools 2nd ed.
Author: Kumar, V; | Call Number: 658 Kum c | Type: Buku
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Essentials of CRM: a guide to customer relationship management
Author: Bergeron, Bryan; | Call Number: 658.8 Ber e | Type: Buku
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Mengukur nilai ekonomis sistem marketing customer information file untuk mendukung: Customer Relationship Management dalam meningkatkan profitabilitas pada industri perbankan
Author: Ardi Sama,; | Call Number: T-0233 (Softcopy T-0631) | Edition: 2001 | Type: Tesis
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Kesamaan fitur-fitur internet banking dalam mewujudkan fungsi customer relationship management
Author: Hadinata; | Call Number: KA-137 (Softcopy KA-137) | Edition: 2011 | Type: Karya Akhir (KA)
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Perancangan aplikasi customer relationship management : studi kasus PT.Primacipta Megah Jaya
Author: Danny Francis; | Call Number: KA-456 (Softcopy KA-455) MAK KA-116 | Edition: 2013 | Type: Karya Akhir (KA)
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Sinergi penerapan social customer relationship management untuk meningkatkan interkasi pengguna scele Fakultas Ilmu Komputer Universitas Indonesia
Author: Renny Wijayanti; | Call Number: SK-0950 (Softcopy SK-431) | Type: Skripsi
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Penerapan konsep social customer relationship management di lingkungan Univeristas Indonesia: studi kasus Fakultas Ilmu Komputer Universitas Indonesia
Author: Malysa Zulsinthya Prihartini; | Call Number: SK-0934 (Softcopy SK-415) | Type: Skripsi
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Analisis solusi mobile customer relationship management untuk meningkatkan penjualan jasa di PT Sucofindo (Persero)
Author: Huda Arta Bahri; | Call Number: SK-0937 (Softcopy SK-418) | Type: Skripsi
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Software requirement specification (SRS) commonality pada customer relationship management (CRM) studi kasus: kawasan pertokoan batik di Trusmi Cirebon
Author: Linda Fujiyanti; | Call Number: T-0842 (Softcopy T-0598) | Edition: 2009 | Type: Tesis
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