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Perancangan Manajemen Kualitas Data dengan Loshin's Data Quality Framework dan Data Management Body of Knowledge: Studi Kasus pada Lembaga Penjamin Simpanan (LPS)
Author: Mutiara Aisyah; | Call Number: KA-1377 (Softcopi KA-1373) MAK KA-1022 | Edition: 2020 | Type: Karya Akhir (KA)
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Analisis pengaruh kualitas informasi destinasi wisata terhadap minat berkunjung wisatawan dengan menggunakan information quality framework & destination image model: studi kasus situs www.wakatobitourism.com
Author: Surya Muhammad Edwin; | Call Number: KA-1061 (Softcopy KA-1057) MAK KA-706 | Edition: 2018 | Type: Karya Akhir (KA)
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Penggunaan model 3 Quality untuk menganalisis faktor-faktor penggunan sistem informasi dan teknologi informasi: studi kasus bagian perencanaan sistem informasi STT-PLN
Author: M. Yoga Distra Sudirman; | Call Number: KA-573 (Softcopy KA-570) MAK KA-233 | Edition: 2014 | Type: Karya Akhir (KA)
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Penerapan quality function deployment dengan mengadopsi penggabungan metode Servqual dan model kano dalam upaya meningkatkan kualitas layanan web perguruan tinggi : studi kasus web STMIK MDP
Author: Dorie Pandora Kesuma; | Call Number: KA-510 (Softcopy KA-507) MAK KA-170 | Edition: 2014 | Type: Karya Akhir (KA)
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Principles of customer relationship management
Author: Baran, Roger J.; | Call Number: 658.8 Bar p | Type: Buku
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Essentials of CRM: a guide to customer relationship management
Author: Bergeron, Bryan; | Call Number: 658.8 Ber e | Type: Buku
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Managing software quality and business risk
Author: Ould, Martyn; | Call Number: 005.1 Oul s | Type: Buku
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Customer relationship management: concept strategy and tools 2nd ed.
Author: Kumar, V; | Call Number: 658 Kum c | Type: Buku
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Kesamaan fitur-fitur internet banking dalam mewujudkan fungsi customer relationship management
Author: Hadinata; | Call Number: KA-137 (Softcopy KA-137) | Edition: 2011 | Type: Karya Akhir (KA)
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Perancangan aplikasi customer relationship management : studi kasus PT.Primacipta Megah Jaya
Author: Danny Francis; | Call Number: KA-456 (Softcopy KA-455) MAK KA-116 | Edition: 2013 | Type: Karya Akhir (KA)
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