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Test of English as a foreighn Language: practice test vol.2/Educational Testing Service
Call Number: 428.64 Tes | Type: Buku
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Schedule Recovery: Unplanned Absences in Service Operations, page 459-488
Author: Fred F. Easton, [et all] | Type: Indeks Artikel Jurnal
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Service Personnel, Technology, and Their Interaction in Influencing Customer Satisfaction, page 5-38
Author: Craig M. Froehle | Type: Indeks Artikel Jurnal
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ITIL planning to implement service management: user guide/ STO (The Stationery Office
Call Number: 658.403 8 ITI | Type: Softcopy Buku
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ITIL service delivery: user guide/ STO (The Stationery Office)
Call Number: 658.403 8 ITI | Type: Softcopy Buku
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Formulasi Service Level Agreement dalam Penyelenggaraan TI: Sebuah studi kasus instansi Pemerintah
Author: Gimson Ahmed; | Call Number: PA-0044 ( Softcopy PA-0044 | Edition: 2005 | Type: Proyek Akhir (PA)
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Evaluasi implementasi sistem service dan sales pada distributor resmi suatu merek telepon selular
Author: Riry Iptaria; | Call Number: PA-0085 (Softcopy PA-0085) | Type: Proyek Akhir (PA)
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Building an ip network quality-of service testbed, page 65
Author: David T. | Type: Indeks Artikel Jurnal
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Service quality management: tak sekedar memuaskan pelanggan, page 20
Type: Indeks Artikel Jurnal
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Merealisasikan one stop service di kota Industri, page 63
Type: Indeks Artikel Jurnal
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