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The Economic Payout Model for Service Guarantees, page 197-220
Author: Tim Baker, [et all] | Type: Indeks Artikel Jurnal
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ITIL service support version 2.1/STO (The Stationery Office)
Call Number: 658.403 8 ITI | Type: Softcopy Buku
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Closing the User and Provider Service Quality Gap
Author: James J. Jiang, [et all] | Type: Indeks Artikel Jurnal
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A Cost and Performance Model for Web Service Investment
Author: Kai R. T. Larsen, [et all] | Type: Indeks Artikel Jurnal
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Service: the next inflection point, page 128
Author: Ted Lewis | Type: Indeks Artikel Jurnal
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Shifting paradigms with the application service provider model
Author: Lixin Tato | Type: Indeks Artikel Jurnal
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Enhanced service discovery in bluetooth , page 96
Author: Sasikanth A. | Type: Indeks Artikel Jurnal
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Denial of service in sensor networks, page 54
Author: Amthony D. W. | Type: Indeks Artikel Jurnal
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A mobile agent's effects on file service, page 62
Author: Tammo S. | Type: Indeks Artikel Jurnal
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Putting the service profit chain to work, page 118
Author: James L. Heskett, Thomas D. Jones, Gary W. Loveman W. Early Sasser, Jr, and Leonard A. Schlesinger | Type: Indeks Artikel Jurnal
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