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Pengembangan model integrasi incident management dan six sigma untuk optimalisasi kinerja layanan teknologi informasi studi kasus : helpdesk TI PT PLN (Persero)
Author: ADRI PERDANA MAHAPUTERA; | Call Number: KA-035 (Softcopy KA-035) | Edition: 2010 | Type: Karya Akhir (KA)
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Pengembangan metodologi implementasi software as a service berlandaskan essence framework
Author: Tiarma Simanungkalit; | Call Number: KA-1551 (Softcopy KA-1536) MAK KA-1188 | Edition: 2022 | Type: Karya Akhir (KA)
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Rancangan manajemen layanan teknologi informasi pengelolaan nama domain internet indonesia (PANDI) pada fungsi helpdesk
Author: Evelyn Sevina Hermita; | Call Number: KA-1318 (Softcopy KA-1312) MAK KA-960 | Edition: 2020 | Type: Karya Akhir (KA)
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Penilaian tingkat kematangan open government data: studi kasus pemerintah provinsi DKI Jakarta
Author: Tanti Widyaningrum; | Call Number: KA-978 (Softcopy KA-975) MAK KA-630 | Edition: 2017 | Type: Karya Akhir (KA)
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Implementasi location based service dengan bluetooth dan web service
Author: Rikky Wenang Purbojati; | Call Number: SK-0571 (Softcopy SK-53) Source Code SK-1 | Type: Skripsi
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Penilaian tingkat kematangan keselarasan strategi TI terhadap strategi organisasi: studi kasus lembaga sandi negara
Author: Rinaldy.; | Call Number: KA-063 (Softcopy KA-063) | Edition: 2010 | Type: Karya Akhir (KA)
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Analisis implementasi IT service management yang berfokus kepada penerapan incident management, problem management dan change management terhadap ITIL , v3 yang dipetakan pada COBIT: 4.1: Studi kasus PT. Aplikanusa Lintasarta
Author: Surya Adhi Saputra; | Call Number: SK-1270 (SOFTCOPY SK-752) | Type: Skripsi
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Perancangan helpdesk dengan microsoft operation framework di Perusahaan Perminyakan Multi-Nasional
Author: Angelina Astrid; | Call Number: PA-0006 (Softcopy PA-0006) | Edition: 2004 | Type: Proyek Akhir (PA)
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Pengukuan Tingkat Kapabilitas dan Perbaikan Tata Kelola Teknologi Informasi Berdasarkan Kerangka Kerja Cobit 5 dan ITIL V3 2011 : Studi Kasus PT.XYZ.
Author: I Nyoman Sujana Saputra; | Call Number: KA -375 (Softcopy KA-374) MAK KA-037 | Edition: 2013 | Type: Karya Akhir (KA)
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Strategi manajemen perubahan untuk mendukung implementasi partnership information management system (PIMS) studi kasus PT. Telekomunikasi Indonesia, Tbk divisi enterprise service
Author: Dwi Hermawati; | Call Number: KA-047 (Softcopy KA-047) | Edition: 2010 | Type: Karya Akhir (KA)
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