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Evaluasi kualitas layanan pengembangan sistem informasi pengolahan data dengan menggunakan metode SERVQUAL dan model kano: studi kasus Badan Pusat Statistik
Author: Dwino Daries; | Call Number: KA-1019 (Softcopy KA-1015) MAK KA-665 | Edition: 2018 | Type: Karya Akhir (KA)
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Perancangan Infrastruktur Platform-As-A-Service untuk IT Fakultas Ilmu Komputer Universitas Indonesia
Author: Muhammad Athallah; | Call Number: SK-2326 (Softcopy SK-1808) | Edition: Rizal Fathoni Aji | Type: Skripsi
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Pengukuran kualitas layanan pengembangan SI/TI produksi terhadap pelanggan internal perusahaan dengan menggunakan metode service quality (SERVQUAL) dan model kano dengan: studi kasus PT.XYZ
Author: Adhitya Novian Raidy; | Call Number: KA-431 (Softcopy KA-430) MAK KA-091 | Edition: 2013 | Type: Karya Akhir (KA)
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SERVICE ORIENTED ARCHITECTURE PADA APLIKASI PENJUALAN BERBASIS WEB SEBAGAI PENYEDIA SERVICE STUDY KASUS SOBATH COLLECTION
Author: Kartini', Hansen Angie; | Call Number: SEM-361 | Type: Indeks Artikel prosiding/Sem
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ITIL planning to implement service management: user guide/ STO (The Stationery Office
Call Number: 658.403 8 ITI | Type: Softcopy Buku
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Foundations of IT service management: the ITIL foundations course in a book 3rd ed.
Author: Orand, Brady; | Call Number: 004.068 Ora f | Type: Buku
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Introduction to the itil service lifecycle
Call Number: 004.068 Int | Type: Buku
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Desain dan implementasi matlab server berbasiskan service-oriented architecture
Author: Deddy Hermawan; | Call Number: SK-0911 (Softcopy SK-392) Source code SK-337 | Type: Skripsi
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Penerapan Metodologi agile dalam Perancangan Arsitektur berorientasi service studi kasus: Perancangan Arsitektur berorientasi service PT Kliring berjangka Indonesia
Author: Emilia; | Call Number: PA-0115 (Softcopy PA-0115) | Edition: 2007 | Type: Proyek Akhir (PA)
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Manajemen operasi layanan IT helpdesk: studi kasus di PT Toyota astra financial services
Author: Bayu Kusuma Wijaya; | Call Number: KA-712 (Softcopy KA-710) MAK KA-371 | Edition: 2015 | Type: Karya Akhir (KA)
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