| Your search for 41568 returns 4613 document(s) |
| IT-Mediated customer service content and delivery in electronic governments: an empirical investigation of the antecedents of service quality, page 77-109 |
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Author: Chee-Wee Tan, Izak Benbasat and Ronald T.Cenfetelli | Type: Indeks Artikel Jurnal
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| Integrating service quality with system and information quality: an empirical test in the e-service context, page 777-794 |
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Author: Jingjun (david) Xu, Izak Benbasat and Ronald T. Cenfetelli | Type: Indeks Artikel Jurnal
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| Leveraging digital technologies: how information quality leads to localized capabilities and customer service performance, page 565-590 |
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Author: Pankaj Setia, Viswanath Venkatesh, and Supreet Joglekar | Type: Indeks Artikel Jurnal
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| Nurturing Online Communities: An Empirical Investigation, Page 425-452 |
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Author: Sofia Bapna, Mary J. Benner, and Liangfei Qiu | Type: Indeks Artikel Jurnal
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| Information techonology outsourcing and non-IT operating cost: an empirical investigation, page 315-331 |
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Author: Kunsoo Han, Sunil Mithas | Type: Indeks Artikel Jurnal
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| The Value of Reciprocity in Online Barter Markets: An Empirical Investigation, Page 521-549 |
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Author: Shun Ye, Siva Viswanathan, and Il-Horn Hann | Type: Indeks Artikel Jurnal
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| Building an ip network quality-of service testbed, page 65 |
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Author: David T. | Type: Indeks Artikel Jurnal
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| Service quality management: tak sekedar memuaskan pelanggan, page 20 |
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Type: Indeks Artikel Jurnal
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| Service Personnel, Technology, and Their Interaction in Influencing Customer Satisfaction, page 5-38 |
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Author: Craig M. Froehle | Type: Indeks Artikel Jurnal
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| Menyongsong era customer service versi 2.0, page 66 |
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Author: Rudi Kuswanto | Type: Indeks Artikel Jurnal
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