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The Value of Self-Service: Long-Term Effects of Technology-Based Self-Service Usage on Customer Retention, page 177-200
Author: Anne Scherer, Nancy V. Wunderlich, and Florian von Wangenheim | Type: Indeks Artikel Jurnal
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Statistic Exploring the Casual Relationships between Service Quality, Brand Image, Customer Satisfaction and Customer Loyalty on the Leisure Resort Industry (506-515)
Author: Kun-Hsi Liao Ming-Fang Hsieh; | Call Number: SEM-331 | Type: Indeks Artikel prosiding/Sem
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An Investigation on content representation using text grammars, page 51
Author: D.V. Rama | Type: Indeks Artikel Jurnal
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Ticketing systems for customer service KUDO
Author: Abdul Rahman Hakim; | Call Number: KP-2113 (Softcopy KP-1675) | Type: Kerja Praktek (KP)
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Ticketing system for customer service KUDO
Author: Satria Ramadhan; | Call Number: KP-2159 (Softcopy KP-1721) | Type: Kerja Praktek (KP)
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Analisis fitur Electronic Document Management System (EDMS) untuk aplikasi Customer Relationship Management (CRM) - service automation pada kegiatan problem complain
Author: Evita Yustia; | Call Number: SK-1054 (Softcopy SK-535) | Type: Skripsi
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Integrating technology addiction and use: an empirical investigation of online auction users, page 1043-1061
Author: Ofir Turel, Alexander Serenko, Paul Giles | Type: Indeks Artikel Jurnal
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Show Me the Way to Go Home: An Empirical Investigation of Ride-Sharing and Alcohol Related Motor Vehicle Fatalities, Page 163-187
Author: Brad N. Greenwood and Sunil Wattal | Type: Indeks Artikel Jurnal
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ITIL service delivery: user guide/ STO (The Stationery Office)
Call Number: 658.403 8 ITI | Type: Softcopy Buku
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Using Freeware for Collaborative Service Delivery in Higher Education - A Case Study Analysis
Author: Doreen Nielsen , Yazrina Yahya , Anthony White , Li Zhou; | Call Number: SEM-368 | Type: Indeks Artikel prosiding/Sem
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