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ITIL software asset management Ver. 2.1/STO (The Stationery Office)
Call Number: 658.403 8 ITI | Type: Softcopy Buku
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Executive's guide to IT governance: improving systems process with service management, cobit, and ITIL
Author: Moeller, Robert R.; | Call Number: 004.068 Moe e | Type: Buku
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Foundations of IT service management: the ITIL foundations course in a book 3rd ed.
Author: Orand, Brady; | Call Number: 004.068 Ora f | Type: Buku
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Penyusunan inisiatif knowledge management pada industri solusi infrastruktur teknologi informasi (studi kasus pada PT. ASTRA GRAPHIA,Tbk-IT Solution)/ Tito Abdullah
Author: Tito Abdullah; | Call Number: T-0321 | Edition: 2002 | Type: Tesis
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Analisis penetapan cross-selling product dalam konteks analytical CRM dengan menggunakan teknik association rules (studi kasus: Perusahaan Perdagangan PT XYZ International Tbk)
Author: Bayu Adhi Tama; | Call Number: T-0710 (Softcopy T-0365) | Edition: 2008 | Type: Tesis
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Perancangan arsitektur keamanan cloud untuk sistem uji kompetensi tenaga kesehatan nasional LPUK DIKTI menggunakan NIST cloud-adapted risk management framework
Author: Shanti Andriyanti; | Call Number: KA-609 (softcopy KA-606) | Edition: 2014 | Type: Karya Akhir (KA)
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Analisis penerapan kerangka kerja ITIL V3 berdasarkan tingkat kemapanan proses TI Cobit 4.1: studi kasus Departemen Sistem Informasi PT.Semen Padang
Author: Muhammad Risky; | Call Number: KA-201 (Softcopy KA-200) | Edition: 2011 | Type: Karya Akhir (KA)
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Introduction to the itil service lifecycle
Call Number: 004.068 Int | Type: Buku
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Evaluasi service desk: studi kasus HAI DJPb Direktorat Jenderal Perbendaharaan
Author: Yoga Arief Priswanto; | Call Number: KA-1167 (Softcopi KA-1160) MAK KA-813 | Edition: 2019 | Type: Karya Akhir (KA)
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Evaluasi manajemen risiko keamanan informasi call center: studi kasus PT.XYZ
Author: Caesario Wahyu Perkasa; | Call Number: KA-1006 (Softcopy KA-1003) | Edition: 2017 | Type: Karya Akhir (KA)
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